Suddenly e-commerce became an entirely new world to me.
Last week’s Afterwork session (November 18, 2021) was all about the payments challenges in B2B e-commerce, for which we invited Matthijs Koorn, Research Director Payments at MGI Research.
I admit that we should have had this session much earlier, and I…
As the world pivots from shareholdership to stakeholdership, banks feel the pressure from customers, investors, and society in general to dedicate more resources and attention to topics like ESG and sustainability.
How can banks quickly respond to these voices? As Chris Skinner, one of the most influential voices in technology…
The vision of a bank to have a bot for every employee has two critical implications: a bank continues to have a human workforce, and the robot will be working together with the employees, not in parallel or independently.
How realistic is it to have a bot for every employee…
Digital banks, what are they really? People think immediately about Revolut, Starling and N26, new banks that re-engineered the way people bank in a digital context, the ones that ‘disrupted the industry’. The industry veterans may argue that digital banking already exists much longer, with ING direct and the likes.
It is striking how discussions around automation have changed in the past few years. As Brian Burke, Research Vice President at Gartner, said: “We have seen an evolution from process automation towards automation at the business ecosystem level.”
In July, we had our first Automation Session, when we spoke about…
January… time to look back. Which blogs were more successful on Medium in the year before?
Instead of simply listing them, I thought this time it’d be a good idea to comment on them as well.
Here we go:
To my surprise, the most clicked post is a relatively recent…
“I think banks do not have all the responsibility for improved living, but we do have a big responsibility. It is one of the transformations of our time. …
The banking industry is fundamentally being transformed by AI (artificial intelligence) and analytics, for a couple of reasons. …
There are no excuses to wait until the end of the year to invite Triodos Bank, with one of the main themes of 2021 being “Banking for Good”. On December 2nd, we invited Daan Vandevelde, Director Retail Banking of Triodos Bank.
Triodos Bank’s mission statement is “to make money work…
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